Your Journey With Us

We strive to provide our clients and their families with a supportive and nurturing environment. Learn more about our process below or explore how it all works by Understanding Neurofeedback.

Initial Dialogue

When you express an  interest in neurofeedback therapy either online or by phone, we usually schedule a free telephone consultation to gain an understanding of the issues at hand and give you the opportunity to ask questions that may not have been answered on the website.

If we can help and you are keen to explore further, we schedule a formal assessment. We will send you an intake questionnaire and it’s important you complete this as honestly and accurately as possible so we have a clear picture of the symptomatic and functional difficulties experienced.

Assessment and Brain Mapping

We initially discuss the information provided in the intake questionnaire and clarify any specific areas in greater detail. At this stage we build a picture in our minds of what to expect in your Brain Map.

We then take a recording of the brainwaves in the majority of cases. While you sit quietly, we observe and record electrical activity in your brain, using a cap (much like a swimming cap) with built in sensors. This is completely harmless and you don’t feel a thing.

We usually take two five-minute recordings. One with eyes closed. The other with eyes open.

With young children we might skip the eyes-closed map. Occasionally with young children or those with sensory issues we may skip the mapping stage altogether. In this case we rely safely on symptomatic data to guide therapy.

Initial Analysis

Using robust analysis technology (validated against fMRI and SPECT scans), we compare your data against benchmark data of a very high functioning person within a two-year window of your age.

The map that this creates visually demonstrates any dysregulation in the brain in terms of the different areas of the brain, different frequencies of electrical activity and connections within the brain.

Our observations of EEG waves whilst the recording is in progress is also very informative.

Feedback Results & Discuss Options

We then meet with you again, usually on the same day. Occasionally we meet separately with parents of younger clients to enable more open and frank discussion. We explain our findings, discuss therapeutic options and give you a realistic idea of duration, optimal frequency and cost of therapy.

We encourage a period of reflection about the discussion at the assessment meeting before booking a training programme. It’s imperative we have an effective working partnership with the individual and/or the family to maximise therapeutic benefit.

Diary Planning

We proceed to scheduling a training programme only if there’s commitment to an initial block of 20 training sessions. On-going therapy, if required, can be booked in smaller blocks of 5 or 10 sessions.

Optimal session frequency is usually two per week for the first few weeks, progressively reducing in frequency over time. Occasionally session frequency is modified for either clinical or logistical reasons.

Detailed Analysis & Protocol Design

Our Clinical Leads conduct a further in-depth analysis and evaluation of all information gathered at the assessment.

We then use this information to develop a personalised plan for neurotherapy from the wide range of tools at our disposal.

As a practice we pride ourselves on our continuous development and innovation as technology evolves.

Continuous Performance Testing

If and when appropriate, we use a simple 20 minute test, where you play a simple computer game – a ‘go’ or ‘no go’ response to a target. This measures focus and attention, distractibility, response time and variability of response time to different levels of demand. This is usually done at the first training session. It can be repeated in future to measure progress.

The minimum age for completing this task is eight years old however older children or adults may find it difficult in which case we would abandon it at that stage and consider trying again at a later stage in the process.


While training, you sit in a comfy chair watching a TV screen with either games, visualisations or a film of your choice. We monitor your brain activity using either the mapping cap or more commonly, 4 or 5 small sensors applied to the head with paste.

Where indicated we may use different modalities in addition to neurofeedback to facilitate the process.

We train your brain to change itself towards a normal state of optimal function and it all happens naturally. Learn more about how this works in Understanding Neurofeedback.

Over time, you will start to see wonderful differences in your emotions, behaviour, learning, memory, attention, moods, sleep patterns, migraines, and more…

We thoroughly enjoy taking our clients on this journey discovering the wonderful things their brain can do to function better and become more resilient.

Learn more about Who we Help, browse through our client Case Studies or Call Us for a quick chat!

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